Data protection policy

Data protection policy

This text informs you of the processing of data performed by Maya Busqué Vallespí in the performance of their professional activities as translators, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or GDPR).

Who is the controller of your personal data?

The controller of your personal data is Maya Busqué Vallespí, with professional address at Espronceda 38, 1. 1. º 2. ª, 08005 Barcelona, telephone 686713355, e-mail maya@mayabusque.com and website www.mayabusque.com.

For what purpose and with what authorisation do we process your data?

Contact.
We deal with queries from people who contact us by e-mail, through the contact forms on the website or by telephone. We process these data with the consent of the person who has contacted us. These people’s data are not kept unless a service provision relationship is established.

Services to customers.
We record the identification details of customers and they provide us with additional data (mainly employment, economic and financial data) that are necessary to offer the services requested. We may obtain third parties’ data from those customers, which we keep and process insofar as is necessary to offer our services. In any case, we use the data only for that purpose. They are recorded in our working documents and in the documents and computer systems for the office’s administrative and accounting management. Such processing is carried out for the performance of a contract (art. 6.1(b) GDPR) and compliance with legal obligations (art. 6.1(c) GDPR).

Managing our suppliers’ data.
We process the contact details and tax data of suppliers (natural persons) from whom we obtain goods or services. We only process the necessary data to maintain the commercial relationship and use such data only for that purpose within the context of performance of a contract and compliance with legal obligations.

Information about products and services.
Always with the customer’s authorisation, their contact details are used to send information related to our services. We process these data based on the consent of the person who receives the communications (art. 6.1(a) GDPR).

Users of our website.
The browsing system and software that makes it possible to use our website automatically records the data ordinarily generated in the use of internet protocols, such as the IP address and the domain name of the computer used by the person who visits the website. This information is not directly associated with specific users and is used exclusively for the purpose of obtaining statistical information. . Our website uses cookies, which make it possible to obtain technical information to aid accessibility and more efficient use.
A cookie is a small text file that is stored in your browser when you visit any webpage. It is useful because the website is capable of recording your visit when you browse that page again. Cookies tend to store technical information, personal preferences, content personalisation, use statistics, links to social networks and access to user accounts, etc. The purpose of the cookie is to adapt the content of the website to your profile and needs. Without cookies, the services offered by any webpage would be notably diminished. If you would like to see more information about what cookies are, what they store, how to delete them and how to deactivate them, etc., please go to this link.

Cookies used on this website
In accordance with the guidelines of the Spanish Data Protection Agency, below we set out the use of cookies by this website in order to inform you as accurately as possible.

This website uses the following own cookies:
Session cookies, in order to ensure that users who write comments on the blog are human and not automated applications. This is to combat spam.

This website uses the following third-party cookies:
Google Analytics: this stores cookies to be able to produce statistics about this website’s traffic and volume of visits. By using this website, you consent to the processing of information about you by Google. Therefore, the exercise of any right concerning this must be performed by directly contacting Google.

Social networks: each social network uses its own cookies so you can click on buttons such as Like and Share.

Deactivating or deleting cookies
You may exercise your right to deactivate or eliminate this website’s cookies at any time. These actions are performed differently based on the browser you are using.

Additional notes
Neither this website nor its legal representatives accept responsibility for the content or the veracity of the privacy policies that the third parties mentioned in this privacy policy may have.
Web browsers are tools that store cookies and you must exercise your right to delete or deactivate them through the browsers themselves. Neither this website nor its legal representatives may guarantee the correct or incorrect handling of cookies by the aforementioned browsers.
In some cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.

In the case of Google Analytics cookies, this company (Google) stores cookies on servers located in the United States and undertakes not to share information with third parties, except in cases in which it is necessary for the operation of the system or when so required by law. According to Google, it does not store your IP address. Google Inc is a company that has signed up to the Safe Harbour Agreement, which guarantees that all data transferred will be processed with a level of protection in accordance with European regulations.

Who are the data communicated to?
As a general rule, we only communicate our customers’ data when it is necessary to perform the assignments received, in accordance with the customer’s instructions.
We receive services from people or companies, for example IT and administrative services or the services of other linguistic services professionals and companies, who provide us with their experience and specialisation. On some occasions, they have to process personal data that the office controls. This access does not constitute data assignment per se, but instead is data-processing (art. 4.8 GDPR), such that they may only process the data in order to offer us their services and may not use them for other purposes. At the time of contracting, their non-disclosure obligations are established and we monitor their actions.
No transfers of data outside of the European Union (international transfers) are performed.

For how long do we keep the data?
We comply with the legal obligation to limit the period during which data are kept as much as possible. For this reason, they are kept only for the necessary length of time justified by the purpose for which they were obtained. In certain cases, such as data in accounting and billing documents, the tax regulations require us to keep them until the liabilities concerning this matter expire In the case of data processed based on the consent of the data subject, for example when we have been authorised to send information about our services, the data are kept until that person revokes their consent.

What rights do people have in relation to the data we process?
People whose data we process have the following rights:
Access. The right to know which personal data are processed, the purpose for their processing, communications to other people, the right to obtain copies and to know the envisaged period during which they will be kept.
Requesting rectification. The right to rectify inexact data.
Requesting erasure. The right to request erasure of the data when, among other reasons, the data are no longer necessary for the purposes for which they were collected, which justified their processing.
Requesting restriction of processing. Under certain circumstances, there is a right to request restricted processing of data: they will cease to be processed and will only be kept in order to file or defend against legal claims.
Portability. The right to obtain the personal data in a commonly used and machine-readable format, and transfer them to another data controller, if the data subject so decides.
Objecting to processing. Stating reasons related to their personal situation, a person may request us to cease processing their data, if that may harm them.

How can you exercise or defend your rights?
The rights listed above may be exercised by writing to us at our postal address or by sending an e-mail to the address first above written. If a person considers that they have not obtained a satisfactory response to the exercising of their rights, they may make a complaint to the Spanish Data Protection Agency, using the forms or other channels available on its website www.agpd.es.

Who is the data controller?
Maya Busqué Vallespí.

For what purpose do we process personal data?
We process customer information for the purpose of providing the translation and interpreting services requested, which also involves processing them for administrative and accounting management purposes.

How long will we keep the data?
Personal data shall be retained for as long as the service provision relationship is maintained and the legal liabilities for the actions do not expire. The retention period will be a minimum of five years since the last work was carried out. The contact details we use to send information about the firm’s services to those who have given their authorisation are processed for as long as the recipient does not indicate that they no longer wish to receive this information.

What is the legitimacy of the data processing?
The data processed are those necessary to provide the requested translation and interpreting services. If we do not have the data, it would not be possible to offer our services. We process the data in the context of the contractual relationship (provision of services) with our clients. If the client agrees to receive information about the firm’s services, their data will be processed on the basis of their consent, which they may revoke at any time. In this case, your contact data will be deleted from the list of recipients of information.

To whom is the data disclosed?
As a general rule, we only disclose customer data if this is necessary for the fulfilment of orders received, in accordance with the customer’s instructions..

What are the data protection rights?
Our customers have the right to access their personal data and to have inaccurate data corrected or, if necessary, deleted, inter alia, if the data is no longer required for the purposes for which it was collected. In certain circumstances, customers may object to the processing, request data portability or request the restriction of the processing. The right to portability is the right to obtain the data in a commonly used format and to compel the transfer of the data to another data controller. In the event that the customer requests the restriction of processing, we may only process the data with the customer’s consent, or in order to assert, exercise or defend claims, or in order to protect the rights of another natural or legal person, or for reasons of public interest.

How can these rights be exercised?
By writing to the address of Maya Busqué. We will gladly respond to customer suggestions and answer requests for information or clarification. If you consider that your rights have not been adequately addressed, you can file a complaint with the Spanish Data Protection Agency, Calle Jorge Juan, 6, 28001 Madrid (www.agpd.es).